Privacy Policy

Privacy Policy for Shoferi Im

At Shoferi Im, we are deeply committed to protecting your privacy and ensuring the  security of your personal information. This Privacy Policy is designed to provide you with  clear and transparent information about how we collect, use, share, and protect your  data when you use our mobile application. 

1. User Data Collection

We collect the following user data: 
• User name: We collect your name to personalize your experience and provide a  more tailored service. 
• User profile picture: Your profile picture is used to enhance recognition and  customization within the app. 
• User phone number: We collect your phone number to facilitate communication  regarding your rides, account, and important updates. 
• User payment-related details: Your payment information is collected to process  transactions securely and efficiently. 
• User email address: We use your email address to send important notifications,  updates, and promotional offers. 
• User contact details: Your contact details are collected to provide prompt and  effective customer support.

We collect this information when you create or update your account, with the primary  goal of improving our services and enhancing your overall experience. 

2. Location-related Information 
We collect the following location-related information:

• Foreground location: Your current location when the app is actively in use.
• Background location: Your location when the app is running in the background.

We collect precise or approximate locations of users to:

• Enable various services, such as matching you with nearby drivers and providing  accurate navigation. 
• Enhance tracking and safety features to ensure your security and well-being  during your journey.
• Prevent and detect fraudulent activities to maintain the integrity of our platform.
• Comply with legal requirements and regulations related to transportation  services. 

We collect this information to improve our services, enhance customer support, and  ensure a safe and efficient transportation experience for all users. Your privacy and  security are our utmost priorities, and we give you the option to opt out of sharing your location information if you choose to do so. However, please note that certain features  may be limited or unavailable if you opt out. 

3. Deleting User Data 

You have the right to delete your account and personal data collected by the app at any time. To request data deletion, simply follow these steps:
• Log in to the Shoferi Im application. 
• Go to the Profile Section. 
• Find "Account Settings." 
• Tap on "Manage Accounts." 
• Select "Delete Account" to initiate the data deletion process.

You will be prompted to provide a reason for your decision, and once you submit your  request, our dedicated team will ensure that your account and associated data are  deleted securely and promptly. 

4. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices,  legal requirements, or technological advancements. We will notify you of any material  changes to this Privacy Policy by email or by prominently posting a notice within the  Shoferi Im application prior to the changes becoming effective. We encourage you to  review this Privacy Policy periodically to stay informed about how we are protecting  your information. Your continued use of the Shoferi Im application after the effective  date of any changes to this Privacy Policy constitutes acceptance of those changes. 
We retain user data only for as long as necessary to provide our services and comply  with legal obligations. Your trust is paramount to us, and we are committed to  protecting your privacy and maintaining the highest standards of data security.
If you have any questions, concerns, or feedback regarding our Privacy Policy or data  practices, please do not hesitate to contact us. Your satisfaction and peace of mind are  our top priorities.

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